Paytm Mobile Solutions — complaint against paytm. cannot raise issues, they never respond to complaints

Website:paytm.com

I have ordered mobile back cover from paytm and now i cannot find it in my orders history.
I have tried all the ways to reach their help desk (Via mobile and email), however not successful yet.
Every time i have to hear their irritating, annoying, good for nothing recording.

This is the third time for such case.

They display wrong items/recharges description and luring customers in wrong unfaithful, and useless deals. And when after a lot of trouble when we can connect them (After burning our lots o mobile phone balance) they raise their hands and do not help us.

Suggest any serious and genuine way/complaint forum/consumer courts address where they can take any action on my complaint.

They do not even allow us to add our money back from paytm wallet to bank account without any additional charges. While adding money to paytm wallet they do not ask additional charges.

This is really #.

I suggest everyone who are using paytm to stop using it ans switch to other user friendly applications / websites.
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Jan 19, 2018
Rudra Ashok Kumar's response
Wrong benefit recharge my money back

Jan 23, 2018
Updated by Shruti92
help here
Complaint comments 

Comments

On[protected]rupees has been deducted without my concern through paytm. There was no message from the bank to let me know about the deduction of money.In paytm also the transaction ID is not available.

[protected]
My mobile is [protected] date 13 JAN my wallet ask me the mobile no& password I will punch mobile no & password but password is worng
Had recharged my T24 (Tata Docomo) No [protected] on 1sand 21st DEC 2017
Money is deducted from my and but Not Phone not credited!
Tried to contact PAY TM Several times but all recorded messages and Customercare nos are out of services
Very strange
I just bought Iphone7 265GB from paytm mall and after unboxing it. I found that i didn't get earphones. How that possible, that means they cheated on me. I put it on a replacement. let's see what happened. My Order no is [protected].

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    PayTM Mobile Solutions Phone
    +91 12 0477 0770 [Head Office]
    +91 12 0306 2244 [Support]
    PayTM Mobile Solutions Address
    B-121, Sector 5, Noida, Uttar Pradesh, India - 201301
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