Paytm Mobile Solutions — declined payment not return

Address:

New Delhi, Delhi, 110059

Dear sir, my order id is[protected] and transaction id is t07611 i purchased online something from club factory on dated 24 nov 2017 of 3466.79.in the first attempt transaction was declined but second attempt was successful after that i received an email from paytm that my first transaction was declined and my money will return with in 7-14 working days but paytm claimed both transactions successfully. So therefore i complained to paytm help & support center then representative said to me that i have to show my card statement as a proof where it mention that paytm claimed 2 transaction so i sent my card statement where it shows that 2 transactions claimed by paytm but now paytm customer care didn't reply me. Please help me asap