Paytm Mobile Solutions — dell inspiron 3576 laptop not as described | |
Firstly, I had to complain for the product delivery as it was not on time and then after many complains I finally received the product. After receiving the product and unboxing the product I found that the laptop is not as described in the Paytm App. It has 3 major discrepancies like it is a used product and the warranty of the product is about to expire, the windows office is not activated and also it has a scratch on the display. So, I had immediately complained to Paytm for the same and thereafter I am following up with the Paytm but no sign of proper response from them as they share similar responses each and every time stating that "we are working on it" but then I selected the return option from the Paytm App but after a week they rejected the return stating that "we are investigating". I am completely frustrated with the kind of pathetic and fake service of Paytm. Below are the Order Details: Order No: [protected] Product: Dell Inspiron 3576 Laptop Ordered on: 12th May 19 Delivery Date: 22nd May 19 I am complaining since the day when it is delivered but no response. Was this information helpful? | |
 2 Comments | |
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nowadays paytm gives horrible experience to many of the users I read many complaints in oNline forums
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I am writing this complaint because I have order a earphones on 19may the delivery date was 24th May but it not received till now and also not able to track the order by AWB number
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