Paytm Mobile Solutions — Did not received refunded amount since long time

Address:	Pune, Maharashtra, 411057
Website:	www.paytm.com

I tried to add money in paytm and it got debited from my account but paytm rejected it. on mailing paytm they confirmed that they reversed the amount but bank did not received. now I am trying with icici bank and paytm as well but no one is responding. Please refer mail trail:

Hello Team,

Its more than 7 days i have not received the amount. This is the second case of not receiving the amount

On 31 January 2017 at 16:55, aroop mukherjee wrote:
Hello team

Did not received any update yet.
My amount got debited twice but did not receive any response.

Thanks
Aroop Mukherjee

On Jan 30, 2017 11:27 AM, "aroop mukherjee" wrote:
Hello Team,

Apart from this, I have not yet received the amount for 1 more transaction and its more than 15 days.
Screenshot enclosed. Please help me in getting the amount.

Thanks
Aroop Mukherjee
[protected]

On Jan 27, 2017 3:46 AM, "Paytm Care" wrote:
Hello Aroop,

Greetings from Paytm!

Thank you for contacting us and apologies for the inconvenience caused.

We are sorry to learn that the amount Rs. 300 as debited from your bank account however the transaction was not successful under order [protected]. We would like to inform you that, we have initiated the refund of Rs. 300 to your bank which will be credited automatically within 7 business day from the refund initiation date.

In case your amount is still not credited to your bank account within speculated time, kindly get in touch with us and we will be glad to help.

For more details, would request you to kindly visit https://blog.paytm.com/know-more-about-your-paytm-wallet-security-features-various-fees-refunds-306df50313fd#.nljkex7b

We assure you, the best of our service.

Regards,
Paytm Care Team

Disclaimer: Please do not share your Paytm Wallet password, Credit/Debit card PIN, CVV and any other confidential information with anyone even if he/she claims to be from Paytm. We advise our customers to completely ignore such communications.

Note: You can also add another layer of authentication such as Pin or finger print sensing etc. on transactions through Paytm app on your Android phone. So if you lose or misplace your phone, your Paytm wallet remains safe. We encourage you to visit https://blog.paytm.com/now-add-an-app-password-to-your-paytm-wallet-81fa6118353c#.c3hv88jxy to know more details for the same.
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