Paytm Mobile Solutions — dispute to my online transaction to nimson international through paytm gateway

Dear paytm mobile soultion,

On 24th oct 2018, i made inr 328 throuhg netbanking through paytm gateway. The amount got debitted but the end merchand didn't recieve the amount. I waited for 7 working days for the ampunt but it was not credited back to icici account.

I raised complaint to icici bank asn their response is that it was successfully transferred to paytm mobile solution. Pls look into that...

The tranctions details are.

Transaction amount inr 328.00
Transaction date 10/24/2018
Payment id [protected]
Consumer code[protected]_nimsonint
Bill reference information 10649

When i was intend to transct amount to nimson how come it went to paytm mobile solution.. This is ridiculous.

Please solve immediately.
My e-mail is is [protected]@satven.com

Regards
Venki. G
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I am using paytm from a long time but the paytm kyc why not complete . Please solve the issue ( something went wrong).
Otherwise I will leave using paytm, therefore give me their solution immediately, because we cannot wait now.

Sahinsa's reply, Nov 26, 2018
Kyc paytm problem

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