Paytm Mobile Solutions — Dominos voucher sold which is not being honoured by dominos

Website:

paytm.com

On 31St March 2020, A Voucher Worth Rs 1000 Was Sold By Paytm Relating To Dominos Pizza. (Order No [protected]).

When We Tried To Make Payment Using This Voucher On Dominos Website, Dominos Website Provided A Message "Cash Vouchers Have Been Disabled To Ensure Safety And Hygiene.Please Select Another Payment Method."
Since We Had Planned For The Pizza We Paid Again Through Netbanking To Dominos Even While We Had Paid To Paytm.

We Requested Paytm To Refund Our Money, They Refused It Saying That It Cannot Be Refunded And That It Is Owing To Covid That Dominos Is Not Honouring The Voucher.

Since Then, We Have Been Writing Them For Over 2 And A Half Month And Despite Everything We Have Done, Neither Dominos Is Accepting The Voucher Nor Paytm Is Refunding The Money.

They Are Yet Another Of Those Online Cheats Who Dupe The Customers.

Consumers...Beware...Paytm Is A Cheat Company.

This Is Last Ditch Effort To Get Our Money Back, Failing Which A Legal Recourse For Money Lost Along With Frustration And Mental Agaony Caused Shall Be Undertaken.