Paytm Mobile Solutions — ELECTRICITY BILL debited from Bank(SBI) account but not credited.

Address:	Khordha, Odisha, 752050
Website:	PAYTM

While paying my electricity bill via Pay TM on dt. 09/12/2016 against consumer no.[protected] of Chandra Prabha Prasad under Muzaffarpur VIDYUT VITRAN limited, a sum of rupees 21784/-(twenty one thousand seven hundred eighty four only) has been deducted from my S/B account no. [protected] of State Bank Of India, JATNI (ODISHA) but unfortunately neither it has been credited to Muzaffarpur VIDYUT VITRAN limited account nor it has been creditated back to my accont no.[protected] of State Bank Of India, JATNI (ODISHA). So, please do needful at the earliest as per transaction details given below.
1. SBI transactions dated 09/12/2016 POS PRCH POS[protected] ONE97 communication LNOIDA. Amount debited is Rs.21784/-
2. PAYTM order No.[protected].
3. SBI complaint with ticket No. PG[protected].
Several times inquired over phone to PAYTM & SBI but till date not solved.