Paytm Mobile Solutions — failed transaction while transferring to bank

Address:

Kolkata, West Bengal, 700029

Sir/ mam
On 8th january 2018 at around 7 am, i initiated a transaction of rs 3166.13 into a bank account of icici bank (Ac no :[protected] and due to some technical reason the transfer remained pending. The money is yet to reach the bank account and not yet reverted back to my paytm account as of now. Called your customer care number several times without much help. Sending the screen shot of the transaction detail. Please try to resolve this issue ass early as possible.

Thanking you
Dr jayeta bose bera