Paytm Mobile Solutions — fraudster called up and had transacted amount from credit card to paytm account

Address:560102

I got a call on 18th july afternoon by around 1pm stating that the sbi cards are being changed for all the customers and new card are being given to the customers with new format. So i believed and gave them the otp. I got a message as below once the otp was provided.
Rs.7, 889.00 was spent on your sbi card no. Ending xx7203 at paytm mobile solutions on 18 jul 17. Remaining credit limit: rs.48, 870.84."

So when i checked the sbi card transaction status, i can see its pending with merchant to be submitted.
So i want to block this transaction.

Below the number from which i got a call: +91 [protected].
Please have a look into this asap and let me know the next steps we can follow for getting back the transacted amount if possible.

Below the message i received from them after transacting.
"rs.7, 889.00 was spent on your sbi card no. Ending xx7203 at paytm mobile solutions on 18 jul 17. Remaining credit limit: rs.48, 870.84."
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Hi there!
I did an transaction of Rs 7000 on Friday, 7 July under which my account is debited with Rs 7000 but I didn't received the amount in my wallet neither it is refunded to my card yet.
The referral no. Under which the transaction was made is [protected]
I have lost my mobile phone and m not able to login to my account with my email id.
I called one of your costumer care officer she told me the ways i tried those but instead of connecting my old account with my new one my email id is connected with the new account.
Now please help me out i want my money back please help me in getting that.

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