Paytm Mobile Solutions — Fraudulent transaction

Address:Mumbai City, Maharashtra, 410218
Website:Paytm

URGENT!!!

Hi Team,

My name is Keti Jha. My father Ashok Kumar Jha does not have account on paytm . He got a call from someone and he shared some details with the fraudster leading to fraud transaction of Rs19999 via paytm.
Request you to kindly block/cancel this transaction at the earliest.
I have lodged a police complaint as well for the same. You can find the details regarding the transaction in the picture attached.

Name Keti Jha
Mobile No-[protected]
Transaction No[protected]
card number-[protected]
Date[protected]
Time-Between 9:30 to 10:30 am

FYI- I have been trying to raise a ticket regarding this.However getting a issue as attached in screenshot.
Kindly treat this issue on an urgent basis else I ll have to take action.
I have dropped the same mail to other company via which fraud transaction had happened and got help from them. However there is no reply from Paytm.
+1 photos
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