Paytm Mobile Solutions — I was adding 5500 rs to my wallet but money has not been added to my wallet in spite of debit from my icici account | |||||
I have an account under [protected] no with paytm, on 28 th may 2017 i was adding 5500 rs to my wallet but money has not been added to my wallet inspite of debit from my icici account, when i complaint they told me money will return to your bank account as they have not received when 15 days are over and i have already went to my bank they said money has been paid to paytm one 97 communication, even now paytm is saying that we have nit recieved money, paytm grievance redressal is worst as they do not have any direct customer executive no, they only register complanits through ivrs, its a headache to continuously call them and their denial inspite of showing them bank statement. Please akosha solve the issue and make sure they pay penalty for their lack of professionalism and dishonesty. Was this information helpful? | |||||
3 Comments | |||||
Comments
As I booked lizol floor cleaner it has offer of 18rs as cash back that I have not received. But item received. So I request you to send me the cash back relating to the item. Order number #[protected]
Reply
Dear Customer(nomula naresh),
We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a49nx6) in the subject line of your email. Our official will assist you.
Regards,
ICICI Bank Customer Service Team
We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a49nx6) in the subject line of your email. Our official will assist you.
Regards,
ICICI Bank Customer Service Team
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