Paytm Mobile Solutions — Irresponsible and negligence in service of paytm

Address:	Gautam Buddh Nagar, Uttar Pradesh, 110027
Website:	PAYTM

P. S : inspite a lot of repeated reminders regret to inform you that till date no action has been taken for pending payment for earphone bill (As committed by you). I am suffering mental agony and harassment due to irresponsible and negligence in the service of paytm, which could not be compensated in the terms of money. So expedite the payment urgently otherwise i will compelled to forward this matter to consumer court for vindication of my right.

Dear team

Pls find the attached copy of invoice for earphone and reimburse that amount

Regards
Ashima
[protected]

On 12-nov-2016, at 10:03 am, rajesh arora wrote:


— forwarded message —
From: paytm care
Date: tue, nov 8, 2016 at 5:41 am
Subject: re: ref : 07824336 your query with paytm care (Sf)
To: "ashimaanand.[protected]@gmail.com"
Hi ashima,
I will do my best to work with you to resolve your issue. I understand you have a concern regarding your order [protected].
I tried to contact you, however call was unanswered. I would like to inform you that we have added rs 964 for missing charger in your paytm wallet on 8th nov 2016. Moreover, request you to purchase the earphone from paytm and share the invoice with us so that we can reimburse that amount.

Should you need any further assistance, please let me know.
Sincerely,
Paytm care
Disclaimer : "please do not share your paytm wallet password, credit/debit card pin, cvv and any other confidential information with anyone even if he/she claims to be from paytm. We advise our customers to completely ignore such communications."

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