Paytm Mobile Solutions — Money not added to paytm account

Address:New Delhi, Delhi, 110007
Website:paytm.com

The story goes like this:
On 9th dec'16 I added Rs 3000 to my paytm account ( bank narration-POS PRCH POS[protected] ONE97 COMMUNICATION LTNOIDA ) which was successful. So on 10th dec'16 I added Rs 3000 to my paytm account ( bank narration- POS PRCH POS[protected] Paytm Mobile SolutionsNoida ), amount was immediately deducted from my bank account but was not added to my paytm account.

Paytm don't have a good customer care. First the recorded system asked to wait for 48 hrs after that I am mailing them since 12 dec but in vain.

Consumer forum ( docket no 100385 ).

paytm ref ticket no[protected]
paytm account details:
mobile no-[protected]
email- [protected]@gmail.com ( account show-its not linked). anyway irrelevant because money should have simply added as the app proccessed.

I lost my faith in Paytm. I don't want to do any online transaction. I want my money.
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