Paytm Mobile Solutions — Money refund problem

Address:Gautam Buddh Nagar, Uttar Pradesh, 201301
Website:www.paytm.com

I have added money in paytm wallet. I cant able to do any transactions so i puted refund to bank on this reference number [protected] its showing pending from 13.12.2016 to till. That amount is not showing in my wallet, i raised 3 complaints on this issue till now i dint get any response from them and also i tried to contact customer care number its not connecting. Please kindly resolve my issue
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I Tried to pay cash though paytm on Dec 5 2016 8.16pm.My money is deducted from the Bank but nor payed neither transferred to my wallet as after sometimes Paytm showed Unsuccessful Transaction of Cash Pay.but my Amount money is not refected or reverted to me in bank or Paytm Wallet.

I was trying to transfer a amount of 1500rs from my paytm wallet to my bank account. later I was canceled the transaction but amount was already deducted from my paytm wallet. I still not any refund.
After so many complaint I a still not got any response.
very very very poor service by paytm . suggesting other people don't try this useless app.
They are playing with money o[censored]s.
I NEED A SOLUTION OF THIS.
Regards
sachin kar
[protected]@gmail.com
sarphira's reply, Dec 17, 2016
date of transaction 16/12/2016
I am also facing the same problem. I transferred 3800/- to my account but its showing pending in my passbook. Money is not transferred to my account but they deduct the amount from my wallet. No customer care no. available. From last three days i am trying to get in contact but no response from Customer care.. Poor Service.

Please resolve the issue otherwise shut it down.

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