Paytm Mobile Solutions — movie voucher not getting

I had purchased cloths in brand factory on 8th june 2018 & paytm offer was if anyone purchase for rs.3000 they will get 250 rs.in the form of below details-
250 paytm cash back & 350 rs movie voucher. I got the 250 cash back but movie ticket voucher not received yet. I have been chasing for my movie ticket with paytm but not getting any revert from patym team.

My Order Id is [protected]
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