Paytm Mobile Solutions — Multiple recharge (3 times) on recharging Jio sim @ Rs. 309/-

Address:

Gurgaon, Haryana

I recharged mobile no [protected] in the name of Anjali Joshi (Reliance Jio) with Rs. 309.00 on 15th April, 2017 through my paytm (Satish Chandra Joshi; Mobile: [protected]). Due to interruption in the system during the payment, and no confirmation of completion of previous payment, amount was transacted thrice (Total: Rs. 927.00) from my Paytm balance. I checked with Reliance Jio and as per them, they have received amount for one recharge only (Rs. 309.00) and advised to talk to paytm. Contacted Paytm at customercare number but issue did not get resolved.
Transaction detail is as under:
Date:[protected]: 20:44- Wallet order ID: [protected]: Amount: Rs.309.00
Date:[protected]: 20:47- Wallet order ID: [protected]: Amount: Rs. 309.00
Date:[protected]: 20:57- Wallet order ID: [protected]: Amount: Rs. 309.00
Request you to kindly refund the excess amount of amount of Rs. 618.00.

Regards,
Satish Chandra Joshi
Mobile no: [protected]
Email: [protected]@srf.com
Gurgaon