[Resolved]  Paytm Mobile Solutions — non refund of rs.500/- on failed transaction for dmrc metro card

Address:New Delhi, Delhi, 110068
Website:Paytm

I had used paytm service for recharging my delhi metro card for rs.500/- on 11/11/2017 at 0922 am. My card was not recharged in time. I made a complaint on dtd. 11/11/2017 twice (Query no.[protected] and again today on 12/11/2017.
Till this time, no refund has been received to my paytm account nor any reply from any paytm executive. All the known telephone nos. Of paytm i. E.[protected],[protected] and others etc do not connect with any customer care executives.
My details are as under:-
-my dmrc card no. For recharge is [protected].
-transaction no. Is [protected] dtd. 11/11/2017.
-mobile no. Is [protected] for paytm login
-email address: [protected]@yahoo.co.in

Please resolve the issue and help me get credit refund of rs.500/- to my paytm account.

Rameh arora
[protected]
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Nov 14, 2017
Complaint marked as Resolved 
Paytm has refunded the amount of RS.500/- immediately after action on your part.Thanks for the support.
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