Paytm Mobile Solutions — not giving cash back for transaction done on paytm

I had done transaction on zomato via paytm and as per offer in my paytm account, I should get cash back for it, but they didn't even count my transaction and nor giving cash back. Even I contact to customer care but they are not responding saying that they are validating, but yet not update..
Please help..Otherwise this paytm will cheat with others also.
My RRN NO. IS[protected]
Paytm no. [protected]
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Sep 12, 2019
Updated by Dhiraj7403
Yet the problem is not resolved, they saying that transaction is applicable only on wallet but where it is mentioned, see screenshot. They are cheaters

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