Paytm Mobile Solutions — Paid electricity bill, debited from account but not updated in PGVCL

Address:	Kutch, Gujarat, 370201
Website:	Www.paytm.com

This is complaint regarding payment not updated at PGVCL.

I’ve paid my electricity bill using paytm on 1st March’17, amount INR. 1300. But somehow the same has not been credited to PGVCL account. When i enquired at PGVCL office, they asked me to check with Paytm as they are not responsible for the same.

Now, first of all, I need justification why the same was not sent to PGVCL?
I got call from PGVCL about disconnection of electricity line or I’ll have to pay fine to continue enjoying services. Who is responsible for the same as payment was debited from my Paytm account on 1st March itself.

Also, Pay fine of Rs.500 for delay from your end!