Paytm Mobile Solutions — paytm: amount sent to wrong number

BharatKumar putta

Address:	560068
Website:	Paytm

Hi,

I am wrongly transferred amount of 1800 to mobile no: [protected], he is not picking call, i raised a service request/complaint to paytm, they also tried calling from their end, he is not recieving their calls, still they are not reverting the payment from backend, if its genuine transaction, he would picked call answered them, also he is in madyapradesh, i am in bangalore.

Please do the needfull.

Thanks
Bharat

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Mar 23, 2018

Updated by BharatKumar putta They can put in conference both sender and reciever and resolve this.

Thanks
Bharat

Mar 23, 2018

Updated by BharatKumar putta I called the sender, he agreed, he recieved 1800 and he took confirmation of my number nd name, i dont see PAYTM contacted him on this, he can be reached on alternate no also [protected]. why PAYTM is so irresponsible, can talk to him right, hetold, he dont know how to send money back, PAYTM can reverse from backend taking his consent.

I am really disappointed PAYTM is not taking any intiative to reolve this, gave me a free suggestion to file a police complaint, what ### is this, atleast talk to sender and revert from backend.

Hi Sant gagandeep singh, please find the transaction details below:
Amount: Rs. 1800
Date and time of the transaction: 23/03/2018 at 10:32 AM
Transaction ID: [protected]

Thanks
Bharat

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Comments

Sant gagandeep Singh

from Delhi, Delhi

Dear sir
I m not using my Paytm app.bcz my mob n. Exist for any other account that's y I'm not using Paytm so plz call me ur employ

BharatKumar putta's [Complaint's author] reply, Mar 23, 2018

I called the sender, he agreed, he recieved 1800 and he took confirmation of my number nd name, i dont see paytm contacted him on this, he can be reached on alternate no also 7985544816. why paytm is so irresponsible, can talk to him right, hetold, he dont know how to send money back, paytm can reverse from backend taking his consent.

Hi Sant gagandeep singh, please find the transaction details below:
Amount: Rs. 1800
Date and time of the transaction: 23/03/2018 at 10:32 AM
Transaction ID: 18240473935

Thanks
Bharat