Paytm Mobile Solutions — paytm fraud with customers

Address:

jaleswar pur, Bhadrak, Odisha, 756132

Sir

That i had booked a air ticket (Air india express) through paytm mobile aap on 21/01/2020 for 21/02/2020
Sarjaha to mumbai

But i cancel (26/01/2020) it for, that the journey was not suitable for me in that day.
Then air india express has confirmed my cancel ticket and send a mail invoice about my refund,

Booking id [protected]

Ticket pnr= umpfqr
Traveler= ajaya barik
Ticket rate =5478+1100 (Modify date)
Cancelation date 24/01/2020
Cancelation and air lines charge and service taxes=2928.58
And rest refund= 3650

But paytm 26/01/2020 refund money 1030

Then i talk with paytm, paytm said to me you will give us air india express invoice; again i mailed to paytm and gave this invoice
And paytm said we will resolve your issue whitin 7 day and also you will refund rest money. But today is 12th day but paytm not hear me and say airline have pending your money.

Then i talk with air india express
And i said that paytm say airline has pending your money but air india express said we have refund all money at a time.

Then i had call to paytm
Now paytm saying half money refund him from air india express

Now i am waiting on 12 day
But money did not refund and paytm playing with his customer
And paytm said airline se refund pending so i want conformaion
Where is conformation and i want my rest refund

Frouseted customer
Ajaya barik