Paytm Mobile Solutions — Paytm not not tend to refund my money

I added paytm 350 to wallet for uber trancsactions paytm nt worked their.
After that one msg came from one97 communications about the paytm opt out services for the payments bank. So i sent my request to [protected]@paytm.com.
They deactivated my account but not refunded my wallet amount i already shared them my bank details as they asked within email, but nothing response is coming from their side.