Paytm Mobile Solutions — paytm not refunding my money_&7

Address:

505208

Dear sir.

I have done IRCTC ticket booking . selected paytm payment mode.immeditely canceled ticket.now status showing as amount returned to bank.but amount not credited to paytm app. Please find screen shot.

I am trying to call you but my call is not getting connecting.

My no.[protected] please call me back.
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The response was:
Thank you for contacting Paytm Care. We are no longer monitoring this email address. To resolve your issue, please go to 24x7 Help section http://m.p-y.tm/care on the Paytm app - gcdp 2-v6sor15532386lje.12 - gsmtp

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