Paytm Mobile Solutions — paytm upi reference id[protected]

Paytm is only service provider and has no relation with the transaction, even the transaction did through paytm is not secured as they dont have much access, no matter what blunder happened they will free himself by saying we are the only service provider. Not a secured platform. Going to report fir against both amazon and paytm as both of them misguiding me from last day and providing me foolish answer.