Paytm Mobile Solutions — pending of my refund money rs 999 from last 8 months

Hello i was order a product from paytm which order id number is [protected] but my order is cancelled by the seller and they are showing they are refunded my money but my money is not credited yet now. And my upi reference id number[protected]. It is going to be last 8 months but my money is not credited yet please help me to refund my money as soon as possible.

Please kindly take a stickly action against it.
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Game play and i have a 25 score but my score can not be submitted in leadboard and i have no donot give my price

Arohi Shrivastav's reply, May 18, 2019
Please solve my problem
On 08 th Wednesday I tried to purchase HONDA DIO through pay tm app trough my debit card but immediately i got the message transaction failed 50000/- is deducted from my account
my order no is [protected]
kindly help in this matter so creditted in my account

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