Paytm Mobile Solutions — Product not received and unable to track but money paid more than a month back

Address:	Gautam Buddh Nagar, Uttar Pradesh
Website:	paytm

Dear Sir,

I ordered Royal Oak Berlin Entertainment Centre Dark Finish wall unit and Order # is [protected] on 8:52 pm, Dec 22 2016 also paid 12990
INR .

My deliveray date was 14-jan but i have not received my product also its i am not able to track with given tracker id.

I wrote many complaints to you but no response from your side.

I am poor coustomer and wondering my money is looted by you.Also product price increased by 3000INR and hng your seller was saying to cancel the order.

Is this the way to treat your customer?I am very unhappy and planning for legal action .