Paytm Mobile Solutions — recharge failed but amount deducted

Address:577004

I recharge 448 to airtel no [protected] from paytm wallet it shows successful but airtel is not activate plan the reference no is[protected] on 24/01/18, my airtel plan is expired today the amount deducted from my wallet what can i do no customers care no present in the app please suggests or refund my amounts
Thanking you
[protected]contact number
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