Paytm Mobile Solutions — refund process delay

Address:

533408

Hi, iam sagar i ordered one smart watch the watch delivery date is too delay and I ordered at my office, the courier boy was called please collect your product you come with me i give you product. I ordered address is my office address please you give the product at my office, . this product was cancelled and refund process started 16 days i not get any intimation for refund process, please try to solve this problem. my order number is [protected].