Paytm Mobile Solutions — Regarding use of offer money

I have recharged mobile, dish tv and paid electri bill through paytem but no money was add as per you offer so what to do more to get the benifit of the offer i have done many trascation through my paytem account but nothing has been add though many offer for recharge has been shown in the account itself further it is mandatory to make a kyc for any trassaction
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    PayTM Mobile Solutions Phone
    +91 12 0477 0770 [Head Office]
    +91 12 0306 2244 [Support]
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    B-121, Sector 5, Noida, Uttar Pradesh, India - 201301
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