Paytm Mobile Solutions — Rs 500/- not credited to my paytm account

captmukhi

from Mumbai, Maharashtra

Address:	Mumbai City, Maharashtra, 400061
Website:	Paytm

I paid Rs 500/- by debit card of New India cooperative Bank on 27th March 2017 to paytm for of OLA cabs. The amount has not been credited into my paytm account but the same has been debited from my bank account. When I booked a OLA cab on 29th I got a message that I need to add money to my account, so I added Rs599/- . Total balance does not include Rs 500/- credited on 27th. Please clarify. Capt PM Mukhedkar [protected]

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Apr 01, 2017

Updated by captmukhi I had made a complain to paytm about the amount paid by debit card has not been credited into my paytm account. Within a short time I gat a call, saying he is from paytm ( tele no [protected] at 1023 hrs and 1029 hrs on 1 April 2017 ) he wanted the details of my debit card. He also wanted my CVV number or PIN for the card which I refused. He said these details are required to solve the problem. I did not give the details.

Again at 1118hrs I receive a call from [protected]( Said his name is Deepak Kumar ) saying he is from paytm and wants the details of the card to refund the amount immediately. Needless to say I did not give the details. When I asked him he too wanted my CVV number ? he immediately disconnected.

Mera Bharat Mahan

I have a feeling that some of the employees of paytm are involved in this fraud.