Paytm Mobile Solutions — shoppers stop voucher purchase

Address:

205 SNS INTERIO, NEAR CNG GAS BHATAR CHAAR RASTA, Surat, Gujarat, 395017

This is to inform you that on 17- feb-19 i purchased a voucher for shopping from shoppers stop by 12:19 pm and i was waiting there in shoppers stop for almost 1 and half hour and money was deducted from my account still it was pending from paytm side for payment confirmation. I made complaints in 24*7 paytm service almost 4-5 times but no response received.
At the end i made payment from my card only and after coming home the confirmation from paytm is received that is around 2.00 pm.

So what u want should i wait for there at shoppers stop for your payment confirmation and now what i will do with the voucher for rs. 5000 if i dont want to shop. My money is blocked in your voucher.

I want my money refund.