Paytm Mobile Solutions — to refund money as no train ticket is booked but money debited from paytm

Address:Mumbai City, Maharashtra, 400022
Website:Irctc and Paytm

Hi,

I have booked ticket on irctc using paytm QR code and the amount debited inr 2730 but irctc website showing payment pending from bank end, i checked at my Paytm bank statement and it confirmed that money has been debited. Irctc anyway unable to say any status. Kindly confirm as neither i am able to get the status of the booking nor the refund.

IRCTC booking transaction id is [protected]
Paytm bank transaction ID [protected]
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Dear sir, sir maine 26/10/2018 ko online shopping ki jise delivared karne ke baad wapas karna pada. jiska refund abhi tak mujhe recieve nahi hua hai.
ORDER NUMBER - [protected]
DATE- 26/10/2018
RAGISTERED PAYTM MOBILE- [protected]

I have booked a train ticket then cancelled it.As per the details, IRCTC has credited the amount to paytm wallet but I haven't received any amount after 15 days.
I have tried to complain abt it to the paytm but never received a satisfactory response.

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