[Resolved]  Paytm Mobile Solutions — transaction done on paytm gateway unsuccessful money deducted

First i paid 835 on bsnl using paytm gateway using phonepe upi. Then bsnl send me a message that transaction was unsuccessful due to connectivity error at status api of paytm so i checked my phonepe app for details and their it show that the transaction was successful i contacted them and still they said that it was successful from their end and they had not received any refund i contacted my bank which also denied of receiving any kind of refund so it was obvious to me that most probably the problem is with the payment gateway provider which was paytm i contacted paytm they agreed that they will look into it but till now they have not given me any response, any update and so it has been already 13 days since transaction so i have no option but to take legal action on paytm. I have attached the utr reference number.