Paytm Mobile Solutions — wrong air conditioner delivered

Address:	411001
Website:	paytm.com

I ordered daikin ac from patym on 16 th of oct, i ordered ftkl50 model and the seller delivered me with dtkl50 model, and when i contacted seller he is telling its one and the same, i requested return on 24th as i was delivered on 24th itself, till now paytm has not approved my return, i prepaid the money to the company, it was around 41k. Customer service is not helpfull, and call gets diconnected every time without any information, and when i call paytm around 1 to 15 mins it take me to connrct to the custom service.