[Resolved]  Paytm — Money debited from account but didn't get added on Paytm wallet

Address:Gautam Buddh Nagar, Uttar Pradesh, 201301
Website:Paytm

Yesterday on 08th of Jan, at around 10.30 am, I made an attempt to add Rs5000 on my Paytm wallet through Hdfc debit card. First for few seconds it appeared on my Paytm passbook and then I got a text stating the transaction has been declined and the money has been refunded. But to my knowledge the money hasn't been refunded yet and that's not even added to my Paytm wallet. I was adding that money to pay my college fees and that's all I had. Now my last date of paying the college fees is 11th of Jan and I am not sure how long will it take for Paytm to refund that amount. But its a sincere request to please kindly refund as soon as possible or else I won't be able to appear for my next semester exam. My paytm contact no is: [protected]. Arup Das
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Jan 9, 2017
Complaint marked as Resolved 
I got a text from Paytm that the money has been refunded today. So I am really grateful for looking into this matter and resolving this. i am really happy with the services of Paytm.
Jan 09, 2017
Updated by Arupd
Yesterday on 08th of Jan, at around 10.30 am, I made an attempt to add Rs5000 on my Paytm wallet through Hdfc debit card. First for few seconds it appeared on my Paytm passbook and then I got a text stating the transaction has been declined and the money has been refunded. But to my knowledge the money hasn't been refunded yet and that's not even added to my Paytm wallet. I was adding that money to pay my college fees and that's all I had. Now my last date of paying the college fees is 11th of Jan and I am not sure how long will it take for Paytm to refund that amount. But its a sincere request to please kindly refund as soon as possible or else I won't be able to appear for my next semester exam. My paytm contact no is: [protected]. Arup Das
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I have added re's 6000 from Pub debit card against order number [protected] date 12.01.2017 but money not added in wallet not refund in bank order status is canceled refunded to bank but money is still not refund kindly resolve Issue. My podium Contact No [protected] Email Id- [protected]@gmail.com

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