Paytm — Money deducted but service not given yet

Address:

Meerut, Uttar Pradesh, 250002

I recharged my dmrc smart card 77385065 from paytm on 17 july 2016 worth rs 100 but still todate i have not been given my recharge amount in my dmrc smartcard. I have contacted paytm certain times but they are not helping me out. They are giving the same replies everytime i mail them. They give steps to follow but that steps are not at all useful. I must say they people are thief and does not give services beyond expectations.