Paytm — MONEY deducted for transaction failed, noone available to reply

Address:	mumbai
Website:	www.paytm.com

I purchased grocery from Grofers App and while making payment i tried to make payment thru PAYTM and it failed but money got deducted from my account

amount was deducted twice as per my bank and transaction was failed.
after ten attempts i could speak to cust care rep of paytm but he said he can not do anything as he has no details.

now PAYTM is not giving me any reply any response.

Transaction Amount: Rs. 2, 229.00

Transaction Date: May 31, 2021

Payment ID:[protected]

Consumer Code:[protected]_PAYTM and

Bill Reference Information:[protected] and

Transaction Amount: Rs. 2, 372.00

Transaction Date: May 30, 2021

Payment ID:[protected]

Consumer Code: WWWGROFERSCOM[protected]

Bill Reference Information: [protected]