Paytm — Money deducted from my account but payment not done towards mahanagar gas bill payment

Address:	Mumbai City, Maharashtra, 400059
Website:	www.paytm.com

This is regarding the mahanagar gas customer Acc No :[protected]. Payment amount is Rs 5273/-. Payment date was 06/12/2015 at 14:06. The payment status on paytm is successful but there is no credit to mahanagar gas agency. I tried to get a follow up from paytm customer care but nothing I received from their end. Now I am facing issue with Mahanagar Gas, they are sending the Recovery agent for this huge amount. The complaint ticket no are 00071708 and 00098322. No response from paytm Team regarding this issue. I already raised multiple issue against this problem. They demand for 24-48 hrs for the resolution but I am not getting any response after that. Now its 10days passed to my payment done on paytm, but there is no sign of relief. Paytm has fraudulently take my money which was a bill payment amount for mahanagar Gas. Please take this issue some higher priority and resolve. Ideally I paid the money to mahanagar Gas through paytm but faulty agent is paytm who didnt released my amount to mahanagar and also stop responding to my emails and complaints.