Paytm — My Paytm Accounts were used by someone Unauthorised!!!

Hi Team, I am a registered Paytm user with 2 accounts and my both accounts were used by someone Unauthorised from last 2 days but still i didn't got any reply from PAYTM. Detail is as below:- I was not able to do any transaction since 15-Aug-15. I contacted Paytm Customer support through mail on 16-Aug-15 but no solution was provided by Paytm Support. Then I contacted Paytm through Facebook on 17-Aug-15 and dropped msg on wall but still I didn’t got any reply from Paytm. After some time, I received a mail & SMS that my login mail ID & registered mobile number has changed to [protected]@gmail.com. If you didn’t initiate the Email id change, please let us know immediately. I replied immediately but my account login details were already changed without my consent. This means my both accounts were used by someone Unauthorised. I tried PAYTM Customer care numbers –[protected]Number not reachable)//[protected]Tried 2-3 times but not picked). Now I want to know that how can Paytm change my account details without my consent through SMS or Mail or Call? This shows a big FLAW in PAYTM system which created problems in my Accounts and in many other users. After Sometime I received mail from [protected]@paytm.com (Request no[protected] that “It is auto generated mail. However we suggest you to for the security of your account keep resetting your password time to time and do not share it with anyone.” I really shocked to saw this type of reply from Paytm after losing 4600 rs. I have lost INR 4600 from both my accounts. Now plz find the Culprit ([protected]@gmail.com) who used my accounts and help me to activate my account with Wallet amount. I shall be very thankful to you for Prompt action and reply. Regards, Kapil Goyal [protected]