Paytm — No Cashback as stated on the website.

Address:

Panchkula, Haryana

ORDER NO.[protected] I have ordered Apple IPhone 5S from Paytm and as stated on their website i have not received the cashback of 6000. I called their customer support and after 57 minutes on hold they picked up my call and said i will receive the cashback in 2 days. Then after 2 days I sent a mail wherein they replied the cashback will be added once the product is received by you. I received the product and I again called them to confirm this and they said the matter will be escalated to the concerned department and within 24 hours the amount will be added to my Paytm Wallet. Now its more then 3 days and still I see nothing in my Paytm Wallet. Paytm has the worst Customer Support team in INDIA. Nobody answers the call at Paytm Customer Support Centre and Paytm never calls you back. I know this because in every mail I sent to them (almost 6) I mentioned them to call me back but Paytm never calls you back as they know they are at fault. Darpan Goyal