Paytm — No Proper Response From Your Customer Care

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Ahmedabad, Gujarat

Dear Sir, I have raised my ticket number of times for recharge not successful, amount deducted from my account and also refund not have. so, kindly pls. help. List Of Tickets since 07/04/2015 :- Hi Rajesh! We have received your request for Recharge of Airtel Digital TV DTH [protected] of Rs 200. Airtel Digital TV is taking time to recharge your number. Since, we are yet to receive final confirmation from Airtel Digital TV, your recharge is in pending state. Usually, it takes about 2-3 hours for operator to process such order and you will receive SMS and email on confirmation. In case if order gets cancelled, we will be happy to refund this amount in your Paytm wallet Questions? Please write to Ticket #[protected]: Re: Your Recharge of Airtel Digital TV DTH [protected] is under process Hi RAJESH CHAUHAN, Thank you for writing in to us. Your ticket no is[protected]. We will get back to you at the earliest. Thank you for your patience. Paytm Care Team RAJESH CHAUHAN, Apr 8, 12:09: Dear Team, still recharge pending and also reversal not done in my wallet. On Tue, Apr 7, 2015 at 10:30 AM, Paytm <[protected]@paytm.com> wrote: Regarding your experience with Paytm Ticket #[protected]: Want My money reverse in my wallet zendesk.admin, Apr 13, 18:36: Hi there, Sorry for the inconvenience caused. We had a technical problem at our end, which has since been rectified. Your recharge should have been successfully delivered by now. In case it has not been delivered, the amount will be transferred to your Paytm account within 24-48 hours and will be available for immediate reuse. We hope this helps. Should you need any further assistance, let us know. Look forward to see you again at Paytm. Best wishes, Team Paytm Ticket #[protected]: Want My money reverse in my wallet Hi RAJESH CHAUHAN, Thank you for writing in to us. Your ticket no is[protected]. We will get back to you at the earliest. Thank you for your patience. Paytm Care Team Ticket #[protected]: Rajesh Chauhan Hi RAJESH CHAUHAN, Thank you for writing in to us. Your ticket no is[protected]. We will get back to you at the earliest. Thank you for your patience. Paytm Care Team RAJESH CHAUHAN, Apr 9, 10:44: Ticket #[protected]: Re: Your Recharge of Airtel Digital TV DTH [protected] is under process still not resolved Ticket #[protected]: Re: Your Recharge of Airtel Digital TV DTH [protected] for Rs.200 was Successful Hi RAJESH CHAUHAN, Thank you for writing in to us. Your ticket no is[protected]. We will get back to you at the earliest. Thank you for your patience. Paytm Care Team RAJESH CHAUHAN, Apr 7, 11:06: recharge showing successful but not showing in airtel d2h account On Tue, Apr 7, 2015 at 10:30 AM, Paytm <[protected]@paytm.com> wrote: Transaction receipt Order no: #[protected] Tue Apr 07 2015