Paytm — No refund in my bank till now for Paytm order:[protected].

Address:

Pauri Garhwal, Uttarakhand

Good evening! Dear Sir/Madem, As human being please listen to me carefully, I ordered Panasonic rice cooker for my mom on Paytm.com through pre paid payment of net banking.NB Transaction number: 2429239. dated:24/03/2015 but the order was not shipped/processed for 6 days on 30/03/2015 i got email from Paytm.com that the order has been cancelled by us due to some issues from merchants/Seller end, so we have refunded money to your bank because your wallet limit has exceeded.I got this email on 30th march 2015 till now i am regularly checking my bank account there is not any refund from your end, My wallet limit was exceeded at that time when you initiated refund, If you have any issue in sending my refund to bank so i request you to send my refund in my paytm account wallet.If it is not possible then please tell me where is my refund and when will i get it.16 days passed when refund was initiated but no refund, Requesting you to forward my complaint to concerned team to look where is the problem.I have attached my bank statement (microsoft excel format) in this email, as it was said by you to send the bank statement from order day till now.Now i am not able to shop on Paytm bcoz i am in confusion what to do as you can see i always shop in prepaid payment so you better understand my problem as human being. These were my words to [protected]@paytm.com but only response I got after 2 days wait for each email sent to [protected]@paytm is that we have technical problem from our end, issue faces by you have been resolved.16 days passed but no refund my bank till now, I have attached my updated bank statement, Please sir give a look on it and see is there any transaction of 5545/= from any source.Sir I don't know what to do know. I have hope on you that you will understand my problems and will help me out. Thanks.