Paytm — No Refund of Rs 2656/- (Wrong Product Delivery)

Address:

Satara, Maharashtra

I had ordered a Havells fan through Paytm website. Please find below details. - Order No.[protected] - Date of Order : 22 May '15 12:21 pm - I had ordered a PEARL WHITE colour in this. They first of all delivered the order on 17th of June 2015 that means after 25 days which is wrong as per commited. After the late delivery they sent me a COPPER GOLD colour "a wrong product received". I went on their website and put a complaint of return the product. After that from 17th June till date they are just replying my mails with the same contents with different executive name. After many followups, on 1st July the product was picked up from my home address. Now the product is with them and still the refund process is not done. Its almost 45 days. Please help me out with this issue. - request a refund.