Paytm — No reply to ticket #4348390 raised on refund | |||||
I made payment on yatra.com through paytm wallet. the booking was not successful so yatra reversed back the money to paytm. I raised a request to paytm to transfer the money back to my account, giving the bank details. but no reply from paytm. called its customer care thrice, but was given a reply that, on call customer services doesn't handles these refund requests only you have to mail. And was told by customer care to reply back on mails. i replied on the mail chain, but paytm has not replied yet. Please refer to the attached snapshot of request raised towards paytm. Was this information helpful? | |||||
 1 Comment | |||||
Comments
Why does paytm on call customer care doesn't handles refund related to wallet payments? and customer is left with the only option to mail or raise a request to you, to which you don't reply
Reply
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
9%
Complaints
20035
Pending
0
Resolved
1738
+91 12 0477 0770 [Head Office]
+91 12 0306 2244 [Support]
B-121, Sector 5, Noida, Uttar Pradesh, India - 201301