Paytm — Overcharge on making payment o[censored]tility bill

Address:	382415
Website:	paytm.com

I made payment of torrent power bill using paytm service wherein it was mentioned a charge of rs12 plus service tax plus actual bill amount however when i made payment paytm has charged rs20 extra this is pure cheating and amounts to fraud towards customer from paytm kindly refund my over charged amount to my account at the earliest. Kindly acknowledge my complaint with reference number and respond within your turn around time. The customer care officer mr. Ashutosh singh want not professional enough to understand my concern and put me on hold to connect me to senior customer care manager however finally informed me that wont be able to do so paytm even dont have a toll free number as they dont want aggrieved customers to call them for resolution also as their customer care number is chargeable kindly help me in getting back my over charged amount of rs.20 back into my account and i dont want it in paytm account in lie of over charge done by them as i have lost trust in them