Paytm — Payment done but mobile not delivered

Address:Gautam Buddh Nagar, Uttar Pradesh, 201301
Website:Paytm.com

Order ID: [protected] Dt: 30.06.16
I ordered Lenovo K3 Note with a payment of Rs.9820. After 5 days when the product has not been delivered i contact the courier partner.What i heard was shocking..the merchant denied to deliver the same. Now my questions: can a merchant do so without intimating customer? Next, how a reputed brand PAYTM is dealing with its valuable customer?Where is my money & who is using the public money for such a no. of days? It is nothing but cheating its customer...shame on you...
+1 photos
Was this information helpful?
No (0)
Yes (0)
Complaint comments 

Comments

I have recharged my video on d2h from paytm on 26june at 9:45.amount is debited from my account but recharge is not done.not happy with the service provided by the paytm
I have purchased Apple mobile in Paytm and it was defective,

return request was approved still money not refund

Kindly solve this issue

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    PayTM Mobile Solutions
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    9%
    Complaints
    20035
    Pending
    0
    Resolved
    1738
    PayTM Mobile Solutions Phone
    +91 12 0477 0770 [Head Office]
    +91 12 0306 2244 [Support]
    PayTM Mobile Solutions Address
    B-121, Sector 5, Noida, Uttar Pradesh, India - 201301
    View all PayTM Mobile Solutions contact information