Paytm — Payment got deducted but bill not paid

Address:Gautam Buddh Nagar, Uttar Pradesh, 201301
Website:paytm.com/about

Hi All,

This is to inform you that i tried to make a payment for my Vodafone bill on 7th October of Rs. 500.00 through Paytm. payment got failed and got a message that your amount will be credited into your paytm wallet within 48 hours, it's been more than 7 days now and haven't got my amount back nether in my bank account not in paytm wallet. even the customer care no is not working since then i have tried 50 or more time to contact this company on[protected] & [protected]. though it is a matter of 500.00 Rs which i don't care but if I'll not get the proper solution I'll sue this company.
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Oct 16, 2015
Updated by Armman Johal
I have attached a screen shot of message i have got from Paytm regarding my payment. for more clarity check the attachment along with complaint.

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