Paytm — Payment not transferred to my airtel digital tv id | |||
I Made a payment of Rs.230/- through online recharge of Digital TV (Paytm.com transaction No. is[protected]. recharge was successful. I also got a SMS on my mobile for payment of amount Rs.230/ (txn No.[protected].-. I spoke to Airtel Digital Customer Care to start my channels. They told me that payment is not done. Please do the needful urgently and transfer the paid amount to my ID-[protected] Was this information helpful? | |||
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+91 12 0477 0770 [Head Office]
+91 12 0306 2244 [Support]
B-121, Sector 5, Noida, Uttar Pradesh, India - 201301
We are very sorry to read your issue here. The best way to resolve any concern is to send an email to us at [protected]@paytm.com. We are available 24 hours on all 7 days of the week to resolve your issues. Remember at Paytm your trust is foremost. Your money is yours unless you have received your recharge. That's our promise!
We are sorry you recharged an incorrect number [protected] instead of [protected]. We understand it could have been an accident. However, being a third party recharge website, we are not authorized to revert or refund against any transaction once processed successfully at the operator's end.
Here, we suggest you please get in touch with the operator for any change or revert against the transaction.
Should you require any other assistance, please send us an email at [protected]@paytm.com.
Best wishes,
Paytm Customer Care