Paytm — Paytm cheat/fraud

Address:Gautam Buddh Nagar, Uttar Pradesh, 201301
Website:www.paytm.com

I had made a bill payment via paytm app for my vodafone number, which got debited from my account on the 2/06/2016, i received a message from my credit card company about the money being debited, and today i got a message from vodafone abt my phone bill of rs.1154 being outstanding, tried calling paytm customer care number, but to no avail, hence twitted on their registered account, is when they informed the transaction did not happen, and the money was refunded, to which i haven't received any intimation from paytm neither from my bank, this is disappointing service from paytm, their customer care number are good for nothing, they just have an ivr where everything u know is repeated which u can see on the app, when a customer wants to know some detail abt a transaction they are helpless because there is not contact with the call centre executive, pathetic service.
I demand my refund of rs.1104, as i still have to pay my vodafone bill.
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I have experienced the pain of paying your mobile bill twice for no reason. I have stopped using Paytm completely. This has happened to me in twice and now I no more trust paytm. Their customer care executives just cant help you, no matter how many times you call them. I have downloaded this app called Bill Bachao to make my mobile bill payments. I must say the app and website of Bill Bachao is really reliable. The bill payment is done in one go. The added cashback benefit that the app offers helps me save some money on my next bill. The app is designed well with a number o[censored]nique features that help you cut down on your monthly phone expenditure. They run special offers at times that too are great. It is also good for prepaid users as they can recharge your phone instantly in no time. My mom is a prepaid user and I have installed the app for her too.you can download this app here -  http://bit.ly/ormbb

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