Paytm — Poor service by paytm | |||||
Hi Paytm My self Subham Adhikary had an account and mobile number was [protected]@yahoo.in & [protected]. Last 3 to 5 days I was send a complaint against delay the recharge failed amount refund. I was again highlights my issue on Paytm care which issue is I was creates a DTH bill payment amount 586 on December 9th 2015 at 12.34pm which order id was [protected].but next day show this mention recharge failed and amount was refunded my registered account & bank transaction Id is [protected] & bank reference number is [protected]. But still amount was not refunded. But all-time Paytm said me your debut amount already refunded please contact your bank. But it was not to proper guide to customer. I did not understand why Paytm negligence about this regarding matter. Today again contact my bank and bank said me no refund request on your end. Firs time Paytm harassment with the customer. Again I request to Paytm please seriously handle this problem and as early as possible solve and refund my money in my register bank account. Thanking you Warm regards Subham Adhikary Was this information helpful? | |||||
 2 Comments | |||||
Comments
I purchased a jabong voucher at paytm for Rs 5000. While placing the order at Jabong, I found that they have no paytm wallet link. Now I wrote to paytm, not once but 4 times that kindly refund the amount. Everytime their team marks my query as addressed. I am trying to reach a customer care executive but can never get past the machine response. I am now realising that these wallets, apps are genuinely long term fraudsters. They can't keep up with their losses and now harming their users. Beware. Better to keep cash than rely on paytm.
Reply
I have ordered Inalsa Mini chopper( Order Number-[protected]) on 22/01/21. I received on 28/01/21
I received damaged product, n I raised the Return request on 28th /01/21.
It's more than 10days now, nobody came to pick it up.
Very disappointed with your customer car
Please resolve this issue as soon as possible.
Thanks
Niharika Kumar
I received damaged product, n I raised the Return request on 28th /01/21.
It's more than 10days now, nobody came to pick it up.
Very disappointed with your customer car
Please resolve this issue as soon as possible.
Thanks
Niharika Kumar
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
9%
Complaints
20037
Pending
0
Resolved
1738
+91 12 0477 0770 [Head Office]
+91 12 0306 2244 [Support]
B-121, Sector 5, Noida, Uttar Pradesh, India - 201301